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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
In the unlikely event that you are unhappy with your purchase or you have received a faulty item, please review our returns policy below:REFUNDSRefunds are processed via the original payment method used for your purchase and refunds can only be processed to the card originally used for the transaction. Please allow up to 14 days for the monies to be visible in your account, this is due to bank clearance policies. Cheques are not accepted as a method of payment or for refunds.STORE PURCHASESWe are happy to refund your item within 7 days for a full refund, or 14 days for a credit note. Proof of purchase is required, i.e. a receipt and items are to be unopened and unused (unless faulty). Kindly note we are unable to refund customised, special and bicycle orders.WEB ORDER RETURNSAll customers are to email info@essexbicycles.com for all returns and queries prior to posting. Returns will not be accepted unless you have received an email confirmation from Essex Bicycles.
We are able to accept refunds for items within 30 days of purchase for a full refund or credit note. Proof of purchase is required and all items are to be unopened and unused (unless faulty) and returned in its original condition and packaging.
All web order purchases are to be returned to our store address unless arranged otherwise and the customer is responsible for all postage costs and for packaging the item safely and securely. Customers are to email info@essexbicycles with the order number and date of purchase before being returned to Essex Bicycles. This is required in order to process all refunds efficiently and without further delays.DISTANCE SELLINGIn addition to our Returns Policy, under the Consumer Contracts Regulations, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. However, this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).FAULTY GOODSUnder the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).’
Brand:Dt Swiss
Code:VARRFR571SIL
Treat the mountain with the disrespect it deserves and get Rude as Hell, the FR 571 can take it.
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