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Service

Silver Service

£60.00
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on the Undetermined

Hassle free returns

In the unlikely event that you are unhappy with your purchase or you have received a faulty item, please review our returns policy below:

REFUNDS
Refunds are processed via the original payment method used for your purchase and refunds can only be processed to the card originally used for the transaction. Please allow up to 14 days for the monies to be visible in your account, this is due to bank clearance policies. Cheques are not accepted as a method of payment or for refunds.

STORE PURCHASES
We are happy to refund your item within 7 days for a full refund, or 14 days for a credit note. Proof of purchase is required, i.e. a receipt and items are to be unopened and unused (unless faulty). Kindly note we are unable to refund customised, special and bicycle orders.

WEB ORDER RETURNS
All customers are to email
info@essexbicycles.com for all returns and queries prior to posting. Returns will not be accepted unless you have received an email confirmation from Essex Bicycles.

We are able to accept refunds for items within 30 days of purchase for a full refund or credit note. Proof of purchase is required and all items are to be unopened and unused (unless faulty) and returned in its original condition and packaging.

All web order purchases are to be returned to our store address unless arranged otherwise and the customer is responsible for all postage costs and for packaging the item safely and securely. Customers are to email info@essexbicycles with the order number and date of purchase before being returned to Essex Bicycles. This is required in order to process all refunds efficiently and without further delays.

DISTANCE SELLING
In addition to our Returns Policy, under the Consumer Contracts Regulations, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. However, this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).

FAULTY GOODS
Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).’

Silver Service

Brand : Service

Code : SER002

- Check the condition of the headset and make adjustments if required
- Tyres are inflated to the correct pressure
- Ensure the tyres are in a safe condition
- Adjust the gear and braking systems where necessary
- Check all bolts for correct tightness and adjust if needed
- Make sure the wheels spin freely with no obstructions
- Check the bottom bracket for wear and tear ensuring correct movement
- Check and adjust the gears
- Lubricate the chain
- Truing of both wheels
- External adjustments of the wheels' bearings
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